Interview with COM alumna Brittany Miller, First Female Director of Operations of BU Men’s Hockey

Looking back at her life so far, it is no surprise that COM alumna Brittany Miller became the first female full-time staff member in Division I college ice hockey. The Boston native learned how to ice skate when she was three years old. Most of the men in her family played hockey, encouraging her to play and watch just as they did. When she wasn’t playing on her hockey team in high school, she had a part-time job at her local ice rink. Now, she holds a position in a bigger arena, working as Boston University (BU) men’s hockey director of operations.

Miller worked for the BU Men’s Hockey program as a team manager during her undergraduate career.

Holding this position wasn’t something Miller planned. She previously worked as the BU team manager for five years, the first four of which took place while she was an undergraduate student at BU. When she was offered the position for a fifth season, Miller decided to continue her studies and pair her business degree with a master’s degree in mass communication.

Miller describes the new position as a natural transition from her previous work. Her day-to-day tasks include scheduling the 2017-2018 hockey season and beyond, making travel accommodations for away games, and acting as an academic advisor for team members.
For the young professional, this position is business as usual. This mindset is what Miller believes earned her the job in the first place. She put in her time for BU’s hockey team, getting to know the coaches and players while familiarizing herself with the finer points of the game.

The work itself has been such a focal point for Miller that she didn’t realize the distinction she had as the first female staff member. The 24-year-old had no plans to become the first female director of operations. In fact, while she was studying abroad in London over the summer, she had no idea she would be where she is today. When asked about this milestone, Miller admitted that she didn’t realize the weight of it at first. Although she may not have noticed it, The New York Times did and named her a trailblazer in college ice hockey in early February.

Brittany Miller, director of hockey operations, and BU Captain Matt Grzelcyk pictured at TD Garden with The 2015 Beanpot Trophy. “We’re both Boston natives, so that moment was pretty special for us.”

Regarding her achievements, Miller advises current students to “work hard and not to expect things to come to you.” She also advises students to strengthen their networking skills, citing the BU alumni and former professors as resources she can count on.

Now that she’s had time to reflect, she hopes that her success will pave the way for females in the sports industry.


Kevin Hinsley, Staff Writer

Kevin is graduate student in advertising and an aspiring copywriter. He previously studied creative writing at the University of Central Florida in Orlando, where he visited Disney World for a grand total of one time. When he isn’t working on his online portfolio, Kevin enjoys catching Pokemon and talking about himself.


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